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Amazon
E-commerce
Amazon wanted to empower small businesses to build their own websites using Amazon SmartBiz. The goal wasn't just traffic — it was action, through a long-term education-led influencer strategy.
Small businesses often hesitate to go digital. Not because they don't want growth. But because tech feels complicated. Amazon SmartBiz needed to educate, build trust, and drive consistent sign-ups over time.
Not just awareness — actual website creation. The metric that mattered was action, not impressions.
Simplify the idea of building and managing a website for an audience that finds tech intimidating.
Business owners need clarity before commitment. Trust had to come before the sign-up ask.
This wasn't a one-week spike. It required consistent nurturing over more than a year.
Instead of pushing promotional messaging, we focused on clarity and relatability — working with creators who already spoke to small business owners, sellers, and startup founders.
We collaborated with creators who already speak to small business owners, sellers, and startup founders. The audience fit was intentional, not random.
Content simplified website creation step by step — breaking down features, benefits, and real use cases so business owners could see how Amazon SmartBiz fits into their growth journey.
We showcased real-life scenarios — offline store owners wanting online visibility, homegrown brands looking to scale, first-time sellers unsure where to start. When people see themselves in the story, action feels easier.
Since this was a 1+ year campaign, we focused on sustained messaging. We also conducted detailed creator training sessions to ensure accuracy while still allowing content to feel natural.
“The long-term approach helped us educate and convert small businesses in a structured, sustainable way. The strategic creator partnerships and consistent communication made a measurable impact.”
Femida
Amazon
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